Lessons from the COVID-19 pandemic: What can we do better?

The COVID-19 pandemic has been difficult for all Americans, with unprecedented morbidity and mortality, economic hardship and social stressors.
COVID-19 revealed the best in our health care system, with the development and availability of tests, vaccines and treatments in record time. We continuously digested scientific data to support guidelines for the diagnosis, prevention and management of a brand-new disease.
However, COVID-19 also exposed some important gaps. We learned that communication in a dynamic public health crisis means recruiting trusted local and regional messengers to

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