Provider empathy may improve patient satisfaction, but more research is needed

Practitioner empathy was associated with greater patient satisfaction, according to results from more than a dozen trials, although the findings were hampered by inadequate reporting and a risk of bias, according to researchers.
Leila Keshtkar, PhD, a researcher from the University of Leicester, in England, and colleagues explained that increased patient satisfaction has been associated with improvements in patient outcomes, quality of care and medication adherence.
“Investigating empathy interventions to improve patient satisfaction is important because in addition to directly affecting

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